TCS

Introduction

The site is Olow property in totality, and same for the rights involving. Reproduction, in part or in totality is subjected to the authorization of the owners. But, links like hyper texts are allowed with many specific demands.

1. Acceptation of the conditions

The client recognizes to know, when he orders, the different particularities of the selling as it is show on the screen declare to accept them, without any reserve. The general conditions between olow sarl and the client, both accepting them without any reserve. Those general conditions of selling will prevail on any other conditions declared in any other document, except a previous writing exemptation.

2. Products

The photos showing the products are not included in the contract field. If some mistakes are introduced, the responsibility of Olow will not be involved. The majority of the products which are proposed by Olow are available in our stores.

3. Orders

The automatic checking systems are a proof of the nature the containing and the date of the order. Olow confirm the acceptation from the order to the address e-mail that the client will have communicated. The selling can assured by the client confirmation. Olow can cancel any order from a client who could have had a problem with a previous order. The information given by the client is on his own responsibility, in case of mistakes from the client information; the seller will not be responsible of the impossibility to deliver the product.

4. Deliveries

After confirming the order, Olow will give to the transporter all the references ordered by the buyer in a maximum of 72 h times. This transporter will deliver with Olow contract, the order to the buyer to the address given by Olow. In the case of a transport system (as refund system) the client has to pay transporter, or his representative in totality as it is mentioned in the order; For the deliveries out of France the client will have to pay the taxes in relation with importation, customs in their country system. Every order through Olow is for a personal use client, clients are not allowed to sell those products. Olow will not be involved in legal system if the client doesn’t pay the different taxes. The deliveries are made by post and colissimo. The deliveries in time will be straight away to the client or somebody announced by the client. The eventual delays don’t allow the client to complain damage. Deliveries through CEE countries are made through Post/Colissimo. Europe or Chronopost according the client’s choice. For the deliveries outside the CEE the deliveries are made by international mail or Chronopost according to the client’s choice. In case of defects the buyer can send the product back according to the different conditions explained in the document. In case of war, riots, fire, strikes, or accidents the seller wouldn’t be obliged to deliver the products. The products are carried out responsibility of the addressee. Always check you parcel when it arrives. You have 48 hours to complain to the transporter in case of lack or defects. For availability reasons deliveries can be packed in several times, in this case the client only pay for one delivered. If the client wants two different places of delivery, he orders 2 different orders, and has an only taxed bill.

5. You want to withdraw

You have 7 days (from the delivery date) to have an opinion. If you want a change or a refund, send back the articles (new) in the original packed, intact, with the different documents to the following address. OLOW Sarl 11 Villa Surcouf 93150 Le Blanc Mesnil France In case of withdrawing is obliged to refund the different amounts, without except the fees from sending back. The refund will be paid in 15 days maximum.

6. Prices

The price is 22 euros for one t-shirt. The transport is not included. The price mentioned to confirm a delivery is a final price, including different fees and V.A.T for France and CEE countries. The price includes; the product price, fees handing packaging of the products, and fees transport

7. Payment

The price is the price mentioned by the confirmed order send to OLOW Sarl. The products are payable in totality the day of the order. The payment is made through bank card CB. On line the C.I.C bank module permits to pay via a bank server in a securely system. Your number card is directed to the servers of the bank, your payment is made directly to a bank through a securely system without getting to the server of the shop, highly guarantee because your bank information are only known by C.I.C bank. Your command will be effective when the bank center payments concerned will give their agreement. In case of refusal of those centers, the order will be automatically cancelled and the client informed by electronic mail. In an other hand Olow can refuse an order with a client linked to a dispute.

8. Disputes

This contract is liable to the French right. Olow can’t be responsible of the defects of every kind, as material and immaterial, or corporal defects which can be the result of a bad use of the products. It is the same for the different modifications of the products resulting from the makers. The Olow responsibility will be limited to the amount of the order and not responsible of the simple mistakes, or missing en relation to the presentation of the products. In case of difficulties, and the applying contract, the buyer gets the possibility (before a law action) to find a friendly solution with the help of a professional association, or a consumer association or any advice of his choice. The searching for a friendly solution doesn’t interrupt the short time allowed by the legal guarantee, nor the contractual guarantee. It is reminded as a general rule, and with the court reserve the respect of this contract linked with the contractual guarantee supposes that the buyer respect his financial obligation towards the seller. The complaints or protests are examined with benevolence, and honesty is always presumed for the one who takes care to explain situations. In case of dispute the client will talk to the firm to obtain a friendly solution. In failure, the court of Seine st Denis is the only competent court, for any place of deliveries and ways of payments accepted.

9. Warranty

Olow guarantees that every selected product is made in France. In case Olow will be responsible if the laws from the country which receive the parcels are not respected, the responsibility of Olow is systematically limited to the product value; value from the selling date of resort and without any possibilities toward the trademark or the firm which make this product. On any assumption, the client will take benefit of the legal guarantee of eviction, and hidden defects (art 1625 Civil Code). The buyer will have to prove the hidden defects; the seller will have to evaluate all the consequences (Art 1641 Civil Code). And if the buyer ask for the court, he will have to do it in a “short time” from the moment he saw the hidden defect (art 1648 Civil Code) You can contract the client Service 6 days on 7 (From Monday to Saturday included) by email : contact@olowshop.com

10. Legal information

The requirement of named information collected to sell on distance is corupulsary, those information are necessary for the processing and forwarding of the orders, the invoicing and contracts of guarantee. The lack of requirement leads to have an order which is unavailable. According to the law “Informatique et Libertés”, the processing of the named information connected to the client. Has been declared to the national informatique Commision and Libertés (CNIL). The client can access, he can modify, rectify or suppress his data (article 34 law 6 january 1978), he can exercise on Olow. Olow is not allowed to communicate, freely or with in return the data’s clients to a third party.