EVERYTHING ABOUT THE T-SHIRTS
- What about concerning the sizes?
- They’re all European sizes, so no problem to order exactly the size you are used to wear.
- What is the quality of the clothes like?
- - Women and men t-shirts that we propose are all good quality which is very important for us. - We sell the Top T model short sleeves from Hanes (160g and 100% cotton) - For the women we sell the crew neck t-shirt from Sol’s. Olow is a French firm: serigraphy realization and labelling everything made in France.
- How are the creations printed on the t-shirts?
- The technique is the serigraphy high definition, which is the printing method on textile that gives the best quality. For more information have a look to our serigraph site : http://www.jeannot-serigraphie.com/
- What about Washing and ironing
- We recommend washing and ironing the t-shirt up side down to maintain as much as possible the serigraphy quality. For the washing no more than 40°
All about your order and delivery
- How to order?
- Click on “commander” near the article your are interested in then you’ll find “my basket” and you’ll see the contain select the options you want then click on “valid my basket” Fill in the fields to open an account then click on “Send and go on to order”.When you see your basket, your delivery information, your delivery information, your number bill and the amount. If every is ok, click on “access to secure payment” which is done by the security server from the cic bank where you can give your own information bank in high security, click on valid, after you will see if your payment has been checked and paid. Click on “go back to the selling website” to shut the process and return to olowshop website.
- What are the ways of payment that you accept?
- We accept blue card on the site, which is highly safe thanks to the bank module payment of CIC.
- What are the times limits?
- The time limits in France can vary between 2 or 5 days. In Europe, the time limits can vary a lot according to the European country between 5 and 20 days. Outside from U.E the time limits can vary between 10 days and 1 month.
- In which countries do you deliver?
- Here is the list where we can send our articles: France, European-Union, Japan, Hong-Kong, New Zealand, Australia, Switzerland, United States and Canada.
- How do you pack the articles?
- The t-shirts are delivered in a Rajamousse envelope in order to protect them every well. Then they are sent by mail. The covers are sent in a cardboard case and then by mail.
- Customs taxes?
- They depend on the destination and are in charge for the buyer.
- How do you access to the terms ans conditions of sale?
- You can click here, or “Terms & Conditions” to access in the bane at the end of the website.
EVERYTHING ABOUT THE SECURITY OF THE TRANSACTION BY “BLUE CARD”
- Is the payment highly secured and how?
- Our system of payment on line is totally secured. The transaction is secured thanks to the CIC bank which uses the payment encoding “SSL 128 bits”. It is the most secured standard used by the famous site shops like FNAC for example. We never know your bank information; the payment is straight away through the bank secured platform. We never can access to your own bank information only the CIV can access to it. A little lock at the bottom on the right confirms that those pages are secured.
Enquiries:
For any questions don’t hesitate to contact us: contact@olowshop.com |
